How to Order
Orders placed over the Internet will be accepted using the inquiry form on
※ Please note that some items may not be delivered due to being out of stock or out of print.
We usually reply to customer inquiries within 3 business days. If you do not receive an email from us, please check the following possibilities. Please check your email address.
Wrong email address
If you enter your email address incorrectly, we will not be able to send you an email. If there is a possibility that you have entered an incorrect email address, please contact us by email.
About free e-mail and security software
If you are using a free email such as Gmail or security software, our emails may be automatically misclassified as spam. Please check your spam folder.
Japan and overseas.
Shipping your order
Shipping by a carrier that meets the requirements of the destination country.
Shipping and handling charges
Shipping and packaging costs will change depending on the destination country. Please contact us for details.
Products will be shipped after prepayment is confirmed.
As a rule, we ship within a week after payment is confirmed. The number of days until receipt depends on the carrier and the situation in the delivery country.
Returning an Order
International shipments cannot be returned except for defective items.
The Unsodo shopping system has acquired VeriSign’s secure server ID. All pages that require you to enter your personal information are protected by SSL encrypted communication, so you can enjoy shopping with peace of mind.
We do not collect any personal information without your permission. We will not disclose or sell your e-mail address or privacy information to any third party unless you give us permission to do so.
If you have any questions about online shopping, please contact the following.
Person in Charge : Akiko Morita
1-3-6 Yushima, Bunkyo-ku Tokyo 113-0034 JAPAN
・Opening hours: 9:00-17:00
・We are only open on weekdays